Alex Franklin continues his blog post series on Information Architecture in SharePoint. This post focuses on search-ability and find-ability in SharePoint and what steps you can take to improve this for your users.Read More
By Alex Franklin
We often find our customers are enthusiastic (or, hopefully, excited!) about introducing SharePoint, as well as the many other facets of Office 365 within their organisations. They understand the great potential it has to re-invigorate their working practices and increase both efficiency and productivity in the workplace.
Once we get through the shiny exterior, and in to the detail, it’s often the case that customers struggle with the underlying architecture associated with their company data, and how it can (or should) be effectively managed to ensure that;
Information is logically and consistently stored
Relationships between data types are created and harmonised
Content is easily retrievable, not just by those “in the know”, but those who are not (for example, new starters) with minimal (if any) training
This article is the introduction to a series of blog posts that we are publishing to help introduce you to the concepts associated with Information Architecture, with a focus on SharePoint and other areas of Office 365. We will cover common challenges and scenarios faced by organisations, and provide guidance for how to effectively plan and implement an infrastructure that not only builds a rock-solid setup for day 1 but does it in a way that can naturally grow along with your organisation. Information changes and your environment should be able to change and adapt in line with those needs.
Topics in this series
Links and descriptions to the various parts of this blog series can be seen below. Links will be added as and when each blog article is published.
Overcoming common frustrations end users have with finding important content easily. Remove the need to unnecessarily extend the time required to find content through personal networks, convoluted user journeys and content duplication by implementing elements like Taxonomy, document versioning and intuitive search.
Building a simplified, intuitive navigation model to ensure the distance and effort of the user journey to key areas or content is kept to a minimum.
Part 4 - Site Structures
The options available to you as an organisation when building out your wider site structure in SharePoint, and the circumstances under which each may be of greater benefit. This includes effective management of the end result to ensure it remains managed and controlled, while still allowing for growth in line with business and user needs.
Part 5 - Security
Important considerations to make when building an effective security model across your information estate, as well as common historical bad habits that should be broken.
Part 6 - Governance
Building your Information Architecture doesn’t stop when you go live. It is essential that on-going management is in place to ensure the rules you have incorporated not only remain adhered to, but are regularly reviewed to ensure that they continue to be relevant to the position of the business.
This blog post will cover the areas to keep in mind, and potential strategies that can be implemented to maintain a tidy, organised architecture that provides the greatest benefit to your users.
Speak to us
A robust Information Architecture is essential to the management and on-going growth of your platform. However, whilst there are principles to follow, remember that there is no single right answer for everyone. What’s important is what’s right for you.
Here at Cielo Costa, we have highly qualified experts, advisors, architects and developers who can help construct and tailor the experience according to your specific business needs. Get in touch with us and find out how we can help.