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Client Stories, SharePoint

SharePoint intranet upgrade

Businesses rely on their Intranet for an increasing number of functions, from communicating important news quickly and easily, to organising events, IT support and quick contact links.

So, when an international institute of professionals asked us to upgrade their Intranet, we knew it was crucial to design a digital solution which was both painless for administrators and simple to use for their vast network of more than 130,000 professionals around the world.

The Institution’s SharePoint-based system was out-of-date and difficult to manage – administrators had to follow a long, overly complicated process to publish new information, and Microsoft had stopped supporting some of the functions.

In three months, Cielo Costa delivered a bespoke, user-friendly upgrade which enabled the client’s administration team to publish everything from news stories to event invites swiftly and with a minimum of fuss. In addition, because the upgrade was built using Microsoft products such as SharePoint Online – there was no need for the client to buy an additional licence.

Intuitive finance solutions:

We ensured the system was custom-branded with client branding, logo, colour palette and style. The landing page is a one-stop communications and connection hub, featuring:

  • A regularly updated internal news feed and social media streams
  • Key upcoming events
  • Internal contact search
  • Direct chat function
  • A spotlight video, and 

Quick Links to claim expenses, book travel, contact the IT and facilities helpdesk, access the internal video channel, access learning tools, and more.

Our client has offices in every significant financial market and operates across almost 150 countries, we also included a handy third-party link which enables users to compare time zones when they are organising international meetings.

Using tools such as Microsoft PowerShell we were able to fully automate the deployment and create site designs and templates to allow the Intranet to grow – but to still maintain a consistency of design and navigation.

At Cielo Costa, we are passionate about working in partnership with our clients to deliver enterprise technology solutions which solve problems and add real business value. So, we were delighted when they awarded us a resounding 10 out of 10 client satisfaction score for delivery of this project. 

Stunning client feedback always puts a smile on our faces!

“I would without hesitation give Cielo Costa 10 out of 10. It’s been a real pleasure working with the Cielo Costa on this project, and particularly Akash and Divya. No problem or question was ever too much for them – they were on hand to help when I needed, took time to listen, offered sound and expert advice, and steered me along the right path to ensure we achieved the results we wanted. I’m extremely happy with the end product and would have no qualms working with Cielo again on future projects.”

We pride ourselves on creating bespoke technology solutions to solve our clients specific challenges.


If your business Intranet is in desperate need of an upgrade, but you don’t know where to start, we’re here to help!

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Whether you have a burning technical question you want to ask, or you want to find out more about how Cielo Costa can help your business, we would love to hear from you.  

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