In the rapidly evolving world of technology, the built environment industry is facing both opportunities and challenges when integrating AI and other advanced technologies. We recently spoke with Andrew Knight, the Global Data and Tech Leader at the Royal Institution of Chartered Surveyors (RICS), to discuss how the sector can leverage these innovations for business success.
The Role of RICS in Technology Adoption
RICS is a leading membership body for professionals in the built and natural environment, working across construction, real estate, and surveying. Andrew’s role is to guide members, particularly small and medium-sized enterprises (SMEs), as they navigate the complex world of data and technology.
The Importance of Training and Education
As the industry evolves, staying updated on new technologies is crucial. Andrew is leading an initiative to create a conduct standard for the responsible use of AI, ensuring RICS members can trust AI-generated information while maintaining professional judgment.
Testing, Learning, and Embracing AI
Andrew encourages businesses to experiment with AI tools rather than waiting for the perfect solution. He advises:
“You won’t always get it right the first time, but you’ve got to give it a go. Test and learn. See what works for your business and use it to your advantage.”
Technology as a Means to an End
AI should be used to solve real business problems rather than being adopted simply because it’s new. Andrew highlights,
“Tech is a means to an end, not an end in itself. The key is to use technology when it delivers results with a reasonable return on investment (ROI).”
Practical Advice for Implementing AI
- Start with the business problem: Identify key challenges before adopting AI.
- Test and learn: Experiment in a controlled environment.
- Use technology appropriately: Ensure a good ROI before implementation.
- Embrace continuous learning: Stay informed about the latest advancements.
Conclusion: The Future of AI in the Built Environment
As AI and other technologies continue shaping the built environment, organizations like RICS play a vital role in guiding their responsible adoption. By focusing on education, experimentation, and ethical use, professionals can leverage AI to drive efficiency, profitability, and business success.
Here at Cielo Costa, we talk to industry leaders & experts about some of the unique challenges in the built environment sector. From legacy infrastructure (both physical and digital), to complex regulatory requirements, to the many AI, software and PropTech solutions that are on offer.
