Digital transformation is reshaping industries, and MWH Treatment is leading the charge in the water sector. In a recent discussion, Damon Webster and Stephen Kennedy shared insights into their company’s approach to innovation, the impact of digital solutions, and their vision for the future.
Introducing the Experts
Stephen Kennedy serves as the Innovation and Business Excellence Director at MWH Treatment, while Damon Webster is the Technology and Systems Director. Together, they drive digital initiatives that enhance efficiency, sustainability, and collaboration.
What MWH Treatment Does
MWH Treatment is a leading design-build contractor in the UK’s water and wastewater sector, operating across multiple strategic frameworks. The company employs over 1,300 staff, including a dedicated in-house engineering team that bridges the gap between design and delivery.
“MWH Treatment is one of the leading design-build contractors in the UK for water and wastewater treatment. We serve nine strategic frameworks across the UK, including Northern Ireland, with a revenue of around £400 million.” – Stephen Kennedy
The Role of Digital Innovation
Digital technology is transforming how MWH Treatment operates. From data-driven decision-making to advanced visualization tools, innovation is at the heart of the company’s strategy. The adoption of AI, automation, and cloud-based solutions has streamlined operations and improved project efficiency.
“Twelve months ago, data wasn’t a key discussion point in meetings. Now, every conversation includes questions like: Where’s the data? What can we automate? How can we make processes more efficient? It’s a fundamental shift.” – Damon Webster
Visualizing the Future
One of the biggest advancements has been the use of visualization technologies. These tools help engineers and stakeholders understand project designs more intuitively, breaking down barriers to collaboration. Interactive 3D models and virtual simulations enable real-time decision-making and problem-solving.
“Not everyone can interpret a 2D drawing. When we use 3D models and immersive visualizations, it empowers more people to contribute ideas, improving project outcomes and engagement.” – Stephen Kennedy
The Human Impact of Digital Transformation
Beyond technology, MWH Treatment’s digital journey is fostering a more diverse and inclusive workforce. The company has brought in experts from fields like data science and visualization, expanding the range of skills in the organization. The integration of digital tools has encouraged collaboration across different departments, enhancing efficiency and creativity.
“Diversity and inclusion have grown as a result of digital transformation. We’ve welcomed data scientists, analysts, and visualizers who bring new perspectives and challenge us to think differently.” – Stephen Kennedy
Enhancing Client Engagement
Digital innovation has also revolutionized how MWH Treatment interacts with clients. Advanced visualization tools allow clients to engage with project plans in a more meaningful way, leading to better-informed decision-making and stronger collaboration.
“The use of visualization technology, from simple 3D models to immersive simulations, has completely changed how we engage with clients. Getting them on board early in the process has been a massive step forward.” – Damon Webster
Looking Ahead
Both Stephen and Damon are optimistic about the future. With continued advancements in AI, data analytics, and collaborative tools, MWH Treatment is well-positioned to lead the next wave of innovation in the water industry. The company is committed to driving change through digital solutions that enhance efficiency, sustainability, and client satisfaction.
“We’re at the start of something big. AI and data-driven insights will fundamentally change how we work, making us more productive and innovative.” – Damon Webster
The digital transformation at MWH Treatment is not just about technology—it’s about empowering people, improving processes, and shaping a more sustainable future for the industry.
Here at Cielo Costa, we talk to industry leaders & experts about some of the unique challenges in the built environment sector. From legacy infrastructure (both physical and digital), to complex regulatory requirements, to the many AI, software and PropTech solutions that are on offer.
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