Our expert business consultants work in close partnership with you and your stakeholders to ensure maximum meaningful, sustainable value from every technology solution. Our business consulting services have been designed to better identify and solve business problems and can be delivered as standalone offerings or to complement our Technology Solutions.
Throughout every engagement we are investigators of the detail, protectors of the vision, and passionate champions of the end user.
Our Business Analysts and User Experience (UX) Designers are the vital connection between technologists and business users. We are experts in clearly articulating the challenges your organisation is facing now – and may face in the future – and are dedicated to uncovering all the opportunities available to you.
User Experience is the thread that ensures that their needs and behaviours are considered throughout the development lifecycle. Before building a solution, we craft wireframes and prototypes so that you can visualise and understand how things will work ahead of time.
Cielo Costa’s robust design blueprints consider the needs of all users and stakeholders to ensure accurate change plans, value driving requirements, and – ultimately – better business outcomes.
By guiding design at a product level, we ensure that your applications, tools, and services are developed in line with your long-term vision and provide maximum human and business value.
With any change, focus on a successful rollout is essential. Whether working on a targeted or strategic change, we draw from our extensive expertise to act as product owners and managers on behalf of our customers, supporting you with the adoption process and maximising the engagement of all your users.
Our goal is to give you long-term support to build or enhance this product-led approach within your organisation to enhance your growth through user adoption and retention. Our experienced team are experts in building launch and adoption plans for organisations at every level of product management maturity.
Cielo Costa understand that structured processes and policies need to be in place to both inform and support your technology investment as well as maximise your returns. We work with your leadership and subject matter expects to tailor the framework you need to tackle your business problems and effectively and efficiently manage operations. We have an extensive suite of enablers for accelerating your path to tackling many common business challenges.
As a result, you can feel confident that risks are well managed, compliance standards are being met, and your operations are optimised for success.
Our Business Consulting services have been designed to better solve your business problems, by bringing a deep understanding of the challenges you may be facing and working closely with your stakeholders to overcome them.
Because you can choose to use our Business Consulting services as a standalone service or in combination with our other offerings you have the control. You may engage us to identify specific challenges and offer targeted solutions, or to articulate larger synergies as part of an enterprise change programme or digital transformation strategy. Whatever the size of the challenge we have the approach to fit.
Our Business Consulting practice sits alongside our technical and managed services to provide you with a comprehensive suite of business services. This holistic understanding of your objectives, ambitions, people and the challenges you may face will help you to achieve your business objectives more efficiently and effectively.
As a technology company specialising in elevating the human experience, we utilise only the best, most value-driving mechanics to support every stage of the delivery lifecycle. From purposeful, effective workshops to detailed, requirements and from backlog management to process modelling and UX prototyping, we have the tools for the job.
At Cielo Costa, our values unify our geographically and culturally diverse team, fostering a cohesive and inclusive environment where everyone feels valued.
We listen, value, and dignify.
Our interactions are grounded in mutual respect. We value diverse perspectives, and treat everyone with dignity, fostering an inclusive environment that extends to the broader community and environment.
We embrace candour and challenge. We innovate boldly.
For us courage means embracing challenges with confidence and optimism, taking calculated risks, fostering innovation, and standing up for what is right. This way we will ensure our own continuous improvement and achieve personal and collective growth.
We appreciate where we are, we celebrate achievements.
At Cielo Costa, gratitude means appreciating achievements, recognising contributions, and fostering a sense of fulfilment and joy. We are grateful to our customers, our partners, and our colleagues, and everyone who plays a part in our prosperity. This thankfulness creates a positive, nurturing environment where everyone feels valued and inspired to grow.
We are curious, generous, and compassionate.
Thoughtfulness guides our interactions with our colleagues and our customers, driving us to act with generosity, empathy, and compassion, and to prioritise actions that add meaningful value and uplift those around us.
We take responsibility and own our actions.
At Cielo Costa, ownership means taking full responsibility for our actions and outcomes. We ensure excellence, integrity, and accountability in every task, building a culture where everyone is empowered to make decisions and drive the company forward.
Whether you have a burning technical question you want to ask, or you want to find out more about how Cielo Costa can help your business, we would love to hear from you.
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