The business benefits are enormous: increased efficiencies and reduced capital costs as you no longer need to worry about maintaining expensive on-site servers and infrastructure; a more secure system that your employees can access from anywhere.
However, cloud migration can be a lot of work, especially when overcoming the limitations of legacy software. It involves complex data processes along with the risk that important files could be mismanaged or lost.
CRM data migration
Cielo Costa recently managed this delicate operation for one of our long-term clients, an international professional regulatory body that wanted to migrate its CRM system to Microsoft Dynamics 365 as part of a larger digital transformation programme.
The biggest challenge was the sheer scale of the project. There were around 1.8 million records that needed to be moved from old Dynamics software – or a whopping 1.5 terabytes of data, the equivalent of the contents of around 2,000 filing cabinets. This data mountain had to be moved to the cloud as smoothly and seamlessly as possible, with minimal disruption to business as usual. The end system needed to simultaneously enable easy searching and sharing of files while maintaining a high level of multi-level-access security.
We started with comprehensive data analysis, using the data visualisation tool Power BI to provide our client with the knowledge they needed to make informed decisions about what content to migrate and what to archive.
The second step was a pilot migration of a small number of files to determine what worked well and what did not. Once we had fine-tuned the process, we went ahead with a full migration to Dynamics 365 utilising the top-range tools ShareGate Desktop, PowerShell, and SharePoint Online.
A 99.99% success rate
Our end result: a 99.99% successful data migration with zero technical errors, a major victory considering we had been tasked with shifting almost two million documents. The scale of the success only really sank in during the following months. There was radio silence from our client’s employees – nobody ringing in a panic because they could not retrieve a file – and that’s when we knew it was a job well done.
While we are pleased to have overcome the technical difficulties, of equal importance was ensuring that our client was involved, informed and supported every step of the way. At Cielo Costa, we pride ourselves on gaining a deep understanding of our clients’ business pain points before working in collaboration to find smart solutions.
We pride ourselves on creating bespoke technology solutions to solve our clients specific challenges.
If you need a trusted software partner to help with cloud migration, let’s talk.
Exceptional Support
It’s important that by working with Cielo Costa on a support contract, that we become an extension of your team.
We hand-hold and resolve the support issues whilst at the same time taking a longer-term view on updates, tech enhancements and developments to make the tools more efficient more responsive and more agile for your business.
Our mission
At Cielo Costa, we are becoming the world’s most desired technology consultancy. When our clients seek a partner to help them overcome their business challenges by building a software solution, we are the first they think of.
